Frequently Asked Questions (FAQ)

Welcome to the PinkDolphin FAQ section. We've compiled a list of commonly asked questions to provide you with quick answers and information about our custom-made products and services.

General Questions

What is PinkDolphin?

PinkDolphin is a brand specializing in custom-made fashion and accessories, including handmade leather goods, custom-printed apparel, 3D-printed clothing, and personalized sneakers. We take pride in crafting high-quality, one-of-a-kind products.

Where is PinkDolphin located?

Our physical address is:
📍 178 Matthew Cove, Bastrop, Texas, 78602, USA

How can I contact PinkDolphin?

You can reach us through:
📞 Phone: +1 810-243-4419
📧 Email: contact@pinkdolphin.store

Product Information

What types of products do you offer?

We offer a wide range of custom-made products, including:

• Handmade Leather Goods – Bags, wallets, belts, and more.
• Custom-Printed Apparel – T-shirts, hoodies, and jackets with your design.
• Custom-Designed Sneakers – Unique footwear tailored to your style.
• 3D-Printed Clothing – Advanced printing technology for vibrant and detailed apparel.

Are your products made from high-quality materials?

Yes, we use premium materials to ensure durability, comfort, and uniqueness in every product.

Ordering and Shipping

How long does it take to process and ship an order?

Shipping times vary based on your location and chosen shipping method.

• Handling time: Orders are handcrafted upon purchase, with production taking 0 to 3 days.
• Transit time: Once completed, your order will be shipped. Delivery times vary by country but typically range from 7 to 14 days.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times may vary by location.

Returns and Refunds

What is your return policy?

As our products are custom-made, returns and refunds are handled on a case-by-case basis. Please refer to our Refund Policy for details.

How do I request a refund?

To request a refund, please follow the instructions outlined in our Refund Policy or contact us at contact@pinkdolphin.store.

Custom Orders

Do you accept custom orders?

Yes! We specialize in custom-made products. If you have a specific design in mind, feel free to contact us at contact@pinkdolphin.store to discuss your requirements.

Payment Methods

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and secure online payments. Available options will be displayed during checkout.

Privacy and Security

How do you protect my personal information?

We take data protection seriously. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

If you have any additional questions or require further assistance, please do not hesitate to contact us. We are happy to help!

📌 Explore our custom creations at: www.PinkDolphin.Store